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I have used Western for heating and air and plumbing services and will definitely use them again. The service technician was honest and very professional and I did not feel that I was being sold services that were not needed. Thank you Western!
Dear Western Sales & Services,
I want to thank you for your excellent advice and work on my rental property and my main house. I appreciate your expertise and great work ethic. The fact that I can just let you do what is best without having to be there is important to me. Plus, you do your work in the most economical way but you do it right. I will recommend you to family and friends.
- Linda Kay T.
Dear Western Sales & Services,
Thank you brother for donating your time, expertise, labor and materials to help us build a beautiful and comfortable home for the young girls we are preparing to help. Your passion and faithfulness have been a great encouragement to me! I know you have done so much more than simply donating a heating/cooling system. The countless hours of design as well as in connecting with so many suppliers & others has made your contribution to our construction much more than the "average" contractor. May God bless you for being a generous, Christ-like servant.
Serving God by serving others,
- Jeff W.
I recently had another company come out that had already replaced one system and they condemned 2 of my other furnaces. After calling Western out for a price quote they discovered both furnaces were perfectly fine and started them up right away. Needless to say Western will do my work in the future.
- Mike, Alabaster
Western has been doing our work for years and have always been honest. They have been fair and we trust them completely.
- Gail, Birmingham
Western Sales & Service came to my house to look at a 16 year old heating unit. They were able to show me why it needed to be replaced rather than repaired. There was no hard sale to purchase from them but I feel like they are honest and explained why I needed a new unit, in plain English. I am a CPA and understand taxes and accounting but know nothing about HVAC units so I was very happy to have the explanations. The men had to carry the unit up to the second floor and then up attic stairs — no problems. They cleaned up after themselves and were polite while at my house. I highly recommend using Western Sales & Service.
- M. Echols, Birmingham
Exceeded my expectations.
Josh was great and both he and the crew sent out each day were very good, hard-working guys. I started with no knowledge, now thanks to Josh and crew I am 100% satisfied. And with Josh's very informative info I was able to make a great decision. Being a business owner myself, I konw the guys you have working at Western Sales and Service are an asset to your company. Thanks again to this situation handled perfectly.
Would recommend to family and friends.
The two workers were very respectful and professional!
Job was well done! Replaced single wall gas exhaust with double wall. Put new pad under compressor. Thanks!
Reed Massingill was awesome!!! Give him a raise.
Please pass along to Jay that my father-in-law (a man who built his own house and who is very hard to please) says Jay is excellent.
- Regina, Birmingham
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